employee value proposition (evp)
Channel effectiveness
Meaning, 4 out of 60 companies have a page or
a social media account dedicated to Human Resources.
CAREER SITE
Statistics about the 45 companies who own a career site:
CANDIDATE EXPERIENCE
A mystery candidate profile was created and completed the application process from the beginning (searching for career opportunities) until the end (submitting the application).
Talent Pool
- 9 out of 24 responded with an automated email
- 0 out of 9 followed-up with a personalized email
Job Openings
- 18 out of 38 responded with an automated email
- 2 out of 18 followed-up with a personalized email
Application via mobile
Candidate Survey
We conducted a survey to 380 employees and potential candidates of the Call Centers Industry in order to capture the true elements of Employer Branding that have an impact on a Candidate’s decision towards their next Employer.
Main Facts
1
Working model (remote working)
31.12% of the candidates work remotely while 29.59% work on-site. 43.88% of the candidates are willing to work fully remotely (5/5 days per week), while 11.73% are not willing to work remotely at all.
Diversity & Inclusion
31.95% of the participants stated that it is important for them to know that the workforce of the company includes people from the LGBTQ+ community and 46.06% of them stated the importance of including people with disabilities.
2
3
Job seekers’ habits
TOP 3 Reasons why to feel satisfied with the current Employer:
4
5
TOP 3 Reasons why to leave a company:
Employer Branding
The majority of the potential candidates stated that it is unlikely that they apply for a company that has a bad reputation about their products (46.67%) as well as about the way they treat their employees (63.45%).
6
Candidate Survey
We conducted a survey to 380 employees and potential candidates of the Call Centers Industry in order to capture the true elements of Employer Branding that have an impact on a Candidate’s decision towards their next Employer.
Main Facts
1
Working model (remote working)
31.12% of the candidates work remotely while 29.59% work on-site. 43.88% of the candidates are willing to work fully remotely (5/5 days per week), while 11.73% are not willing to work remotely at all.
2
Diversity & Inclusion
31.95% of the participants stated that it is important for them to know that the workforce of the company includes people from the LGBTQ+ community and 46.06% of them stated the importance of including people with disabilities.
3
Job seekers’ habits
4
TOP 3 Reasons why to feel satisfied with the current Employer:
5
TOP 3 Reasons why to leave a company:
6
Employer Branding
The majority of the potential candidates stated that it is unlikely that they apply for a company that has a bad reputation about their products (46.67%) as well as about the way they treat their employees (63.45%).
